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Turn Guest Feedback Into 5-Star Google Reviews

Simple QR-based feedback for hotels that captures unhappy guests before they go public — and gently pushes happy guests to Google.
Book a 15-minute demo
Start 14-day trial
No credit card required. Designed for independent hotels and small chains.

How It Works

Scan

Guests scan a QR code in the room, at reception, or in the restaurant. No app, no login — just a fast mobile form.

Rate

They leave a quick 1–5 star rating and an optional comment. It takes less than 30 seconds.

Redirect

Low scores (1–3★) go directly to your team only. High scores (4–5★) are gently redirected to your Google profile.
Stop discovering bad experiences only when it’s already on Google.

About Us

After many years working in hospitality, we discovered something important: online reviews often show only part of the truth — and yet they strongly influence which hotel guests choose.

During their stay, guests are enthusiastic and satisfied. But once they return home, many simply forget to leave a review.
Meanwhile, unhappy guests are highly motivated to share their disappointment immediately — which means Google ratings often don’t reflect what actually happened in the hotel.

Why Hotels Love It

Catch Problems Before They Hit Google

Negative feedback (1–3★) is sent privately to your team, so you can respond and recover the guest before they post a public review.

No Extra Work For Staff

Guests handle everything on their phone. Your team just gets clear alerts and simple reports.

More 5-Star Google Reviews

Happy guests (4–5★) see a simple button that opens your Google review page — right when they’re most willing to recommend you.

Works In Any Language

Guests can answer in their own language. You see all results in one dashboard.

C-REVIEW

Ready To Transform Your Hotel’S Reputation?

Start using C-Review today — no integration, no complication.

Get started

No credit card required. Cancel any time.

Choose a Plan

Basic

  • Ask guests for feedback at any time they visit the hotel (via QR codes, link, or your own device)
  • Quickly assign tasks to staff, track priorities and monitor performance Primary service ratings Discover areas where you over-and underperform, like room quality and cleanliness
  • Discover areas where you over-and underperform, like room quality and cleanliness
  • A pre-built survey expertly designed and tested for optimal guest feedback
  • Multiple languages
  • Review Aggregation (Google & TripAdvisor)
  • Manager panels & permissions
Buy Now

Premium

  • Ask guests for feedback at any time they visit the hotel (via QR codes, link, or your own device)
  • Quickly assign tasks to staff, track priorities and monitor performance Primary service ratings Discover areas where you over-and underperform, like room quality and cleanliness
  • Discover areas where you over-and underperform, like room quality and cleanliness
  • A pre-built survey expertly designed and tested for optimal guest feedback
  • Instant notifications
  • Multiple languages
  • Private alert channel
  • Review Aggregation (Google & TripAdvisor)
  • Guest segmentation
  • Manager panels & permissions
Buy Now

Pro

  • Ask guests for feedback at any time they visit the hotel (via QR codes, link, or your own device)
  • Quickly assign tasks to staff, track priorities and monitor performance Primary service ratings Discover areas where you over-and underperform, like room quality and cleanliness
  • Discover areas where you over-and underperform, like room quality and cleanliness
  • A pre-built survey expertly designed and tested for optimal guest feedback
  • Instant notifications
  • Multiple languages
  • Private alert channel
  • Review Aggregation (Google & TripAdvisor)
  • Guest segmentation
Buy Now